Terms & Conditions

Terms & Conditions – NoyaShop

(Last Updated: [Insert Date])

Welcome to NoyaShop (the “Website”). These Terms and Conditions govern your access to and use of our website, services, and products. By accessing or using NoyaShop, you agree to comply with and be legally bound by these Terms. Please read them carefully before using our services.

If you do not agree with any part of these Terms, you must not use our website or services.

1. Definitions

Customer/User/You: Any individual or entity accessing, browsing, or purchasing from NoyaShop.
Products: All imported personal care, beauty, and related items offered for sale.
Website: NoyaShop official website and any related platforms or applications.
Order: A purchase request placed by a customer through the Website.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements under the laws of Bangladesh to use this Website and make purchases.

3. Account Registration
   You may be required to create an account to place orders
   You are responsible for maintaining the confidentiality of your account information
   NoyaShop reserves the right to suspend or terminate accounts involved in suspicious, fraudulent, or illegal activities
4. Product Information

NoyaShop ensures that all product details, descriptions, and pricing are as accurate as possible.

However, minor variations may occur due to brand updates, packaging changes, or supplier differences.

We reserve the right to update or correct any information without prior notice.

5. Pricing & Payment
   All prices are listed in Bangladeshi Taka (BDT)
   VAT or applicable charges may be included where necessary
   We accept secure online payments and Cash on Delivery (COD) where available
   Orders may be canceled if payment is not verified or completed
6. Order Confirmation & Cancellation
   An order confirmation will be sent after successful placement
   Prepaid orders are confirmed upon payment verification
   COD orders are confirmed upon dispatch
   NoyaShop reserves the right to cancel orders due to stock unavailability, pricing errors, or suspicious activity
   Customers may cancel orders before dispatch by contacting support
7. Delivery Policy
   We deliver across most areas of Bangladesh
   Delivery time may vary depending on location and logistics conditions
   Estimated delivery time is not guaranteed
   Customers must provide accurate delivery information; incorrect details are not our responsibility
8. Return & Refund Policy
   Returns are accepted only for damaged, defective, or incorrect products
   Customers must report issues within 24 hours of receiving the product
   Refunds or replacements will be processed after verification
   Used, opened, or tampered products are not eligible for return unless defective
   Refunds will be processed within 7–10 business days via the original payment method
9. Use of Website

You agree not to:

Misuse the Website for illegal or fraudulent activities
Attempt to hack, damage, or disrupt the system
Copy, reproduce, or misuse any content without permission

All content on this Website is the intellectual property of NoyaShop.

10. Privacy Policy

Your personal data is handled securely and in compliance with applicable laws of Bangladesh. Please refer to our Privacy Policy for full details.

11. Limitation of Liability

NoyaShop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.

Our maximum liability is limited to the value of the purchased product.

12. Intellectual Property

All content including logos, images, product descriptions, and branding is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

13. Force Majeure

NoyaShop is not responsible for delays or failure in service caused by events beyond our control, including natural disasters, political unrest, technical failures, or supply chain disruptions.

14. Governing Law

These Terms are governed by the laws of the People’s Republic of Bangladesh.

Any disputes will be subject to the jurisdiction of the courts in Dhaka, Bangladesh.

15. Changes to Terms

NoyaShop may update these Terms at any time. Continued use of the Website means you accept the updated Terms.

16. Contact Us

📧 Email: [email protected]

📞 Phone: 01XXXXXXXXX
🏢 Address: [Your Business Address]